Support Information and Requests
Why can't can I see my company in MDEP (Asset explorer)?
Have you set the visibility of your company correctly?
How do I reset my password?
Follow the instructions here.
How do I change my MFA device?
Follow the instructions here.
How do I change the org-admin for my company?
Please contact your org-admin and ask them to make the change.
If the existing org-admin for your company is no longer around contact us using the form on this page.
How do I become a registered device installer for SMDH?
Contact us using the form on this page and we can discuss your requirements.
How do I add a new user to my organisation in MDEP (Asset Explorer)?
Only org-admin can add users to an organisation. Please contact your company org-admin to process this request.
Where can I find the documentation for your platforms?
I have a question that is not answered here. What do I do?
Contact us using the support form on this page and our team will get back to you.